Compliance, shipping, COAs, and how the Syngen catalog works. If your question is not here, the support team is one email away.
Syngen is a US-based research compound brand built for the biohacking and research community. The catalog contains 23 independently HPLC-tested compounds across five categories: Growth, Metabolic, Tissue & Repair, Neuropeptide, and Melanocortin, each backed by a lot-specific Certificate of Analysis from BTLabs Florida. Every compound is sold strictly for in vitro laboratory research use only.
Compounds are sourced through verified manufacturers and tested by BTLabs Florida, an independent analytical chemistry laboratory with no financial relationship to Syngen’s supply chain. The full COA library is publicly accessible at syngenlife.com/coa, with no login required.
Every compound in the Syngen catalog meets a minimum ≥98% purity threshold by HPLC, above the ≥95% industry standard. Every batch also undergoes mass spectrometry identity confirmation, verifying the compound matches the label at the molecular level. Batches that do not meet this standard do not ship.
Yes. The current catalog covers 23 SKUs across five research categories. Additional compounds are added based on published pre-clinical research activity and researcher demand. Catalog updates are announced via email sign up at syngenlife.com to be notified when new SKUs go live.
US domestic orders placed before 12 PM EST ship the same business day. International orders are dispatched within 24 hours of payment clearance.
Syngen ships to the US, Canada, UK, EU, Australia, and select other markets. The shipping policy page lists the full country breakdown and applicable customs notices.
Credit and debit cards as well as cryptocurrency. Cryptocurrency orders may qualify for an automatic discount applied at checkout. Specific supported coins are listed on the checkout page.
Yes. A tracking number is emailed once your order ships. US orders typically arrive in 2 to 5 business days. International transit times vary by destination and customs clearance.
Contact [email protected] within 48 hours of delivery with photos of the damage. Replacements are sent at our cost for orders confirmed damaged in transit.
No. All Syngen compounds are sold strictly for in vitro laboratory research purposes only. They are not intended for human or animal consumption. They are not drugs, food, cosmetics, or dietary supplements. Statements on this website have not been evaluated by the FDA.
Yes. Buyers must confirm they are 21 years of age or older at site entry and again at checkout. Age verification is required for research compound compliance.
The full COA Library is at syngenlife.com/coa. Search by compound name or lot number. COAs are public and require no login.
All buyers acknowledge at checkout that compounds are for in vitro research purposes only. This is a legal requirement for the sale of research peptides and protects both buyer and seller.
Yes. Email [email protected] with the compound name and lot number from your order, and the COA will be sent within one business day.